Occasionally we hear from an office that they are changing their practice management software and they have been told they will have to use another clearinghouse.
This is not true.
In most cases you will be able to keep using Apex EDI as your clearinghouse and continue to receive the excellent service that you rely on.
Practices change software for a variety of reasons: practices grow, providers open new locations, partners are added, or doctors move out on their own. Also with some of the changes that are coming during the next few years many practices will feel the need to upgrade or acquire new practice management software.
Often during this transition a software vendor or other consultant will recommend a trading partner with whom you do not currently work.
Apex can help.
Apex's OneTouch® solution works with almost any practice management software. By staying with Apex you will be able to avoid the hassle of having to enroll again with insurance companies to submit electronic claims. This process can take several weeks and slow your cash flow.
Plus, you will be able to keep taking advantage of Apex's exceptional customer service.
During a transition Apex EDI will help with any setup needed, walk you through submitting claims using your new practice management system, and ensure that you do not see any disruption in the submission and processing of claims or receiving payments—all at no cost to you.
Our support team will be with you every step of the way so that you are taken care of.
So, if you are about to make a switch, give Apex a call and let us help you minimize the impact of such a significant change on your office.
About Apex EDI
Apex EDI is a leading healthcare claims clearinghouse for medical and dental professionals. Apex EDI serves thousands of physicians, dentists, and other medical providers nationwide with its Apex OneTouch® solution. The OneTouch® solution is a Web-based electronic claims reimbursement system that increases productivity and profitability while facilitating fast payment of insurance claims and providing additional reporting and analysis. Founded in 1995, Apex EDI is based in American Fork, Utah.
