Your practice is currently reporting a PO Box in the Billing Provider address field of electronic claim submissions. PO Boxes are not permitted in the Billing Provider Address field in the 5010 claim transaction. The Billing Provider Address must be the street address or physical location of the Billing Provider.
We need to update our records so that you will continue to get your claims paid.
All Fields required
If you have questions, contact your account manager at 1 800-840-9152.