Medical malpractice claims have become so common that 42% of physicians will face one at some point in their career according to the American Medical Association. The process of investigating, processing claims and responding to legal requests can be quite complex and time consuming for you and your clinic.
The legal process itself can take up to five years, but there are several ways to prepare your staff. First, medical records and treatment notes must be thorough. Memories years after the treatment can be sketchy. You’ll want to be prepared to provide a detailed account of the patient’s medical case, the treatment, and all communication with the patient.
The physician will be required to respond to a series of questions during the legal process. Accurate and complete information about the patient’s medical case and claims processing decisions made must be available. During deposition meetings and court testimony, the doctor will be required to answer questions from attorneys for several hours under oath.
Your medical claims software must be capable of storing accurate and detailed patient records. You will want your staff to be able to retrieve information quickly during an investigation. You will also want to feel confident that all medical claims have been processed perfectly.
When you are faced with a malpractice claim there is not much you can do to speed up the process of responding. However, the Apex EDI software will make the burden a little easier for you. With accurate information at your fingertips, there is a good chance your malpractice claim could be withdrawn or dismissed early.
Contact us today to request a free software demonstration.